About Us

Welcome to Kid Cents and Boutique Top Floor, your number one source for upscale resale. We're dedicated to giving you the very best in resale, with a focus on customer service, dependability and uniqueness. Founded in 1994 by Pamela Batzold, Kid Cents and Boutique Top Floor has come a long way from its beginnings in a small location in London, Ontario. When Pam first started out, her passion for helping people, parents and children to be eco-friendly, sustainable and have quality find for less, drove her to open up a consignment store. Now we get the pleasure of serving generations of families and are thrilled to be a part of the eco-friendly wing of the consignment industry. We hope you enjoy our products as much as we enjoy offering them to you. If you have any questions or comments, please don't hesitate to contact us. 

Sincerely,
KidCents and Boutique Top Floor Staff

Covid-19 Update
At Kid Cents & Boutique Top Floor we take the health & safety of our customers and staff very seriously. We require customers, consignors and our team to use masks, as well as sanitize regularly. We are also only accepting products by appointment at this time, therefore giving each consignor space and safety by not overlapping with other consignors.

Store Hours
Our store hours are reduced to Monday-Friday, 10AM-5PM & Saturday 10AM-4PM but we are offering after hours shopping if needed. Please call for more information. We are here to help, accommodate and keep you safe.

How it Works (Consignment Contract)
1. Make an Appointment - call the store during store hours to book your appointment for consignment. This is extra important during these times, as we are trying to keep the process as non-contact as possible.
2. Drop Off - on the day of your appointment, drive around back to the large garage door where you will find our newly constructed quarantine area. We will give you a spot to place your items while they are quarantined. You must fill out paperwork and label your items accordingly. After your items have sat for up to 72 hours, we will go through them and whatever cannot be consigned will be donated to charity.
3. Pay Out - once your items have sold and your account has accumulated monies, we will E-Transfer you your funds. To receive an e-transfer, you must send us an e-mail with your account number stating that you would like your payout. This can be done after the 15th of each month. It is the responsibility of the consignor to manage their account. Monies not collected within 6 months, will become property of Kid Cents.
Consignment Rate (Bronze, Silver, Gold)
Your rate of return (%) will vary depending on how your clothing is presented to us. We look for quality, brand name clothing that is current as well as in season. It should be freshly laundered, on hangers or folded neatly into bins, without flaws and ready to go onto our sales floor with little to no work. You are in control and can increase/decrease your level of rate based on a number of factors.
1. Condition
2. Type/Brand of Clothing
3. Number of Items
4. Presentation
5. Yearly Sales
Bronze Level (65/35): You will make 35% of the selling price. Most everyone starts out with the bronze account and is eligible to work their way up to silver or gold.
Silver Level (60/40): You will make 40% of the selling price. To obtain this level, you must consign frequently and meet all of the factors stated above. You must also be making over $1,000 in a 12 month period.
Gold Level (50/50): To obtain this level you must consistently be bringing in high end designer clothing that meets all of the factors stated above.
We also provide a higher percentage for specialty items. Ex. Louis Vuitton, Chanel, Fendi, etc.
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All merchandise is displayed in store for approximately 60 days. All merchandise is subject to periodic price reductions and seasonal clearance sales. Seasonally we donate unsold items to charity.
Although we do everything we can, we are not responsible for any mechandise that is missing, stolen, or damaged by handling and do not offer reimbursment.
Your signature confirms that you have read and agree to the above terms.

If you are wanting to consign, or have any further questions, please give us a call during store hours. 

(519)-652-0655
2182 Wharncliffe Road South, London ON
Kid Cents & Boutique Top Floor